We have a range of policies, guides and annual reports that can be viewed, in addition to our complaints procedures.

Company Policies

Corporate Social Responsibility Policy

Customer Care Policy

Sustainability and Environmental Management Policy

Equality, Diversity and Inclusion Policy

Heath and Safety Policy

Information Security and Data Privacy

Sustainabile Procurement Policy

Quality Policy

Statement on Modern Slavery and Human Trafficking


Code of Conduct - Working with our Supply Chain

Guide to Getting Paid - Advice for Suppliers

We pride ourselves in having good relationships with our clients and with offering them an exceptional service, but if something were to go wrong, we hope you would tell us. If you need to make a formal complaint, please follow our complaints procedure.

Learning and development with the Wave Tank